Return & Refund
Return & Refund Policy
At everydaycleaningsolutions.shop, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your product, we’re here to help. Please review our return and refund policy below for more details.
Return Policy
We offer a 30-day return policy for most products purchased from everydaycleaningsolutions.shop. If you're not satisfied with your order, you can return the items within 30 days of receiving them for a full refund or exchange. Please note the following conditions:
Eligibility for Returns:
- Products must be unused and in original condition.
- Products must be in their original packaging.
- For hygiene and safety reasons, some items (such as opened cleaning products, cleaning tools, or personal care items) may not be eligible for return. Please check the product details for specific return information.
How to Return:
- We will provide you with a return authorization and return instructions.
- You will be responsible for return shipping fees unless the product is defective or you received the wrong item.
Return Process:
- Once we receive the returned item and verify its condition, we will process your return within 7-10 business days.
- You can choose a refund to your original payment method or an exchange for another product of equal value.
Non-returnable Items:
- Opened or used cleaning products.
- Custom-made or special order products.
- Gift cards or vouchers.
- Items marked as "final sale".
Refund Policy
Once your return is processed, we will issue a refund to your original payment method. Please note the following:
- Refund Timeline: Once your return is approved, we will process the refund within 7-10 business days. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
- Partial Refunds: If the returned product has been opened or used, we reserve the right to issue a partial refund depending on the condition of the item.
- Shipping Costs: Shipping fees are non-refundable, except in cases where we made an error with your order or the product was defective.
Exchanges
If you would like to exchange an item for a different one, please contact us. We will be happy to assist with the exchange process. Exchanges are subject to product availability.
- Shipping Fees: If you are exchanging an item, we may ask you to cover the return shipping cost. However, we will cover shipping for the new item if the exchange is due to a defective product or an error on our part.
Defective or Incorrect Items
If you receive a product that is defective, damaged, or incorrect, please contact us immediately at support@everydaycleaningsolutions.shop
We will provide a pre-paid return label for the defective or incorrect item and offer you a full refund or a replacement at no additional charge.
How to Contact Us for Returns & Refunds
For all return or refund inquiries, please reach out to our customer support team:
- Email: support@everydaycleaningsolutions.shop
- Live Chat: Available on our website (Mon - Fri, 9:00 AM - 5:00 PM EST)
Customer Satisfaction Guarantee
We want to make sure you are happy with your purchase, and we’re here to help. If you have any questions or concerns about your order, don’t hesitate to contact us. We’ll do our best to assist you and ensure you have a great shopping experience with everydaycleaningsolutions.shop.
